Retail
Industry Coverage

Retail

Comprehensive coverage for storefronts, inventory, customer liability, and business interruption protection.

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Understanding Your Risk Profile

Retail businesses face exposures including customer injuries, inventory loss, theft, and property damage. Your operations require comprehensive coverage protecting your storefront, merchandise, and customers while maintaining business continuity.

$112B/year
Theft Losses
1 in 15
Slip & Fall Rate
$67,000
Average Property Claim
3.2 per 100
Employee Injury Rate

Key Risk Exposures

Common risks and challenges facing businesses in this industry

Customer Injuries

Slip and fall accidents, falling merchandise, and other customer injuries on your premises create liability exposure.

Inventory Loss

Theft, damage, spoilage, or obsolescence of merchandise can significantly impact profitability.

Shoplifting & Theft

Employee theft, shoplifting, and organized retail crime result in significant inventory losses.

Product Liability

Defective products sold in your store can result in injury claims and recalls.

Property Damage

Fire, water damage, vandalism, or natural disasters can destroy your storefront and inventory.

Business Interruption

Forced closures from covered property damage or disasters can devastate cash flow during peak seasons.

Recommended Coverage Solutions

Essential insurance coverages tailored for your industry

Commercial Property

Protects your storefront, fixtures, equipment, and inventory from damage and theft.

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General Liability

Covers customer injuries, property damage, and product liability claims.

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Workers Compensation

Required coverage protecting retail employees from workplace injuries.

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Commercial Auto

Covers delivery vehicles and company cars used for retail business operations.

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Professional Liability

Protects against errors in consulting, design services, or professional advice.

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Flood Insurance

Essential protection for retail locations in flood-prone areas.

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Common Claims & Exposures

Understanding what can go wrong helps you prepare better

Customer Slip and Falls

Very Common

Injuries from wet floors, cluttered aisles, or uneven surfaces in retail spaces.

Inventory Theft

Very Common

Shoplifting, employee theft, or organized retail crime resulting in merchandise losses.

Product Liability Claims

Occasional

Customers injured by defective products purchased from your store.

Property Damage

Common

Fire, water damage, or vandalism affecting your storefront and inventory.

Employee Injuries

Common

Lifting injuries, repetitive motion issues, and accidents during stocking or operations.

Business Interruption

Occasional

Lost income during closures from covered property damage or disasters.

Frequently Asked Questions

Common questions about insurance for retail businesses

Commercial Property insurance protects your business's physical assets including buildings you own, equipment, inventory, furniture, and fixtures. It covers losses from fire, theft, vandalism, storms, and other covered perils. This coverage is essential whether you own your building or lease space, as it protects the contents and improvements you've made.
General Liability insurance protects your business from claims of bodily injury, property damage, and personal injury (like slander or libel) caused by your business operations, products, or employees. For example, if a customer slips and falls at your location, or if your work damages a client's property, General Liability would cover legal defense costs and settlements.
Several strategies can reduce premiums: increase deductibles, bundle multiple policies, implement safety programs, maintain a clean claims history, and review coverage annually to eliminate unnecessary coverage. We also shop your policies across multiple carriers to ensure competitive pricing. Sometimes small operational changes can significantly impact your rates.

Download Your Industry Guide

Get a comprehensive PDF guide with coverage recommendations, risk management tips, and industry-specific insights.

Ready to Protect Your Business?

Let's discuss your specific coverage needs and build a customized insurance program for your business.

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